The communication that you have with your customers needs to be kept for the record.
It is a difficult task at work, if your s are in one place and your customer records in another. 4ĥ The + CRM Solution Now that we have settled on the point that is important for business, let us go to some complications that we face when it comes to managing, organizing and keeping track of all the s that clutter your inbox. You can imagine many such situations in your daily work life where is the best-suited option for communication. Companies send newsletters, offering various discounts for up-selling and cross-selling opportunities. s newsletters are a common sight in your Inbox. Company sends s to targeted customers, informing them about some new products or inviting them to an event.
The lead, on his part, does not fail to get a written confirmation of the details that were discussed on phone. Additionally, he also sends an official to involve others and keep them informed of the progress. A sales rep makes calls to discuss the prospects of a deal to a lead. People still send a lot of s: companies to their customers, employees to their managers, sales reps to prospects, one team member to another and a lot more to go on! Picture some common practices in organizations. 1 s + Zoho CRM for Your Business Customer Relationship Managementģ Contents The Basics The + CRM Solution Built-in Option to Send s Zoho Mail Add-on BCC Dropbox Plug-in for Microsoft Outlook Mass Templates s in a Record When to Use What How Many s Per Day Know More 3Ĥ The Basics Can anyone deny the fact that is still an important medium in business communication? There may be some who would like to argue otherwise - in the social media age, is losing its stand.